Showing posts with label communication skills. Show all posts
Showing posts with label communication skills. Show all posts

Monday, July 28, 2008

Some tips on making an effective apology

Find yourself in a mess? Here are some tips on effective ways to say - I am sorry. http://conflictzen.com/how-to-say-youre-sorry-really-sorry/
Lessons from the Treasury Secretary's Senate Testimony

One might not like Mr. Paulson's solution to current credit crisis, but one must surely like the way he has rallied people around his proposed solution. Some key lessons in handling media and some heavy senate committee grilling in spite of not having the best communication skills. Check out the Q&A session here (sorry no transcripts are available) and also read more for a good coverage of the whole issue at NYT. http://www.nytimes.com/2008/07/27/business/economy/27hank.html asd